27th Oct. I flew from Chicago to Manchester on AA54. You utilised a B757 which was totally unsuitable for any seven hr journey. The seats spec/recline/legroom have been what I might expect on a vacation constitution or commuter flight of one hour. Moreover, the examining mild did not operate and in addition to the movie there was no channel open up for music.
LIES. American Airlines has lied to me repeatedly. My bag did not arrive for the airport. I used to be awaiting an prolonged time frame for the carousel and no luggage came out for my flight. Nor did any individual from the baggage Place of work that experienced a clear watch in the carousel arrive out to mention very little could be coming. I checked with the Place of work they usually then mentioned there was NO REASON why my suitcase shouldn’t have arrived. They were to mail my suitcase to me at my resort. At 2:24 PM I acquired a phone connect with from the recorded information declaring my bag was picked up and could be sent in just six hours. LIE. I known as the delayed baggage range and was told it absolutely was picked up at 3 PM and might be shipped within 6 several hours. LIE. I checked on the web this night and it reported it had been picked up at three PM and could be delivered in 6 hrs. LIE.
If you're proud of your organization, and even have a mind of trying to function in a thrifty way. This demonstrates that you're really challenged in carrying out this to start with.
Endeavoring to alter a reservation day for the final 3 times/nights. Every single agent We now have gotten has possibly transferred us from our call generating One more several hours hold out or has hung up on our connect with.
I have already been within the cell phone for 3 several hours wanting to resolve a concern the place my bag was split open and my possessions missing.
I am sorry to state that our practical experience on the AA counter in Newark was under stellar – Of the two shopper service reps at the counter helping travellers examining in, a person committed her time to ONLY Firstclass travellers, and one other woman looked as if it would do as very little as feasible – as well fast paced stressing about what Absolutely everyone else was carrying out – all apart from what she may very well be undertaking! As the road grew extended, the less interested she turned, and her attitude was horrific – It took us significantly less time and energy to get to your Airport than it did standing in line to examine in! (in excess of an hour with only 4 folks in front of us). By the time we stepped up towards the counter – a whole new consultant got on board – we had to “serene ourselves down†– you may consider how the other forty or so people today started to come to feel guiding us! While you continually try to inform us, you “care†with regard to the passenger, which specific could use a certain amount of Mind-set adjustment – or obtain her One more placement!
I put in a very ask for past September to implement my ticket in a later on day. I regrettably had unexpected emergency gall bladder operation two days in advance of my flight. I identified as right away to Enable the American Airways know and was instructed that they might be no reimbursement, which was fantastic, I just would like to use the ticket at a later day. I place my ask for in and I have however not heard something through the Airways.
Very dissatisfied re lack of acknowledgment of any discomfort I encountered. Seems like a straightforward courtesy.
There was no gate ready for us and we waited a hour prior to 1 was All set. That was not what we anticipated.
I cannot imagine you board passengers previous to doing your checks to the aircraft. Leaving your customers stuck for over 2 hrs without any to little data is full bullshit. While you are mainly the same as every airline In this particular regard, it’s simply just not acceptable to treat your consumers by doing this.
The standard bi-lateral enhancing job demands a ecu translation pupil to translate a broadcast post and question issues of her or his “indigenous editor,†a role which, so far, is taken up by a U.
There’s nothing at all like owning AA employees choose around gate forty six terminal d on Sunday, November three. Is that this their breakroom? Six fellas for an hour or so And that i see that many are “chiefs†around the uniform patch. I’m so happy I paid to listen to Felix and Guerillmo yell and snicker for one hour
my grand mom have a flight from Ecuador two/eighteen/16 (prevent in Miami)in path to Ny,when she was ready to obtain her baggage what a surprise she got!!her luggage was damaged and somebody inside steal some very good that was within,also the zipper was violated(damaged)she missing in items that she convey it to my household Along with the Price tag about $350 when she knowledgeable what takes place in AA counter in JFK NY they available to changed her fresh baggage by having an made use of and aged one that looks like they pick up inside the rubbish!!.also they claimed that to mend will take about four weeks!
My Pal of mine booked my mom a reservation from haiti to miami fl I paid her $300 to buy me the fares however she did not instructed me the flight will probably be booking on a nonrevenue flight it find out here had been a ridicullus minute for all of us, quesion I've Should the seat is not assure why did she took The cash from me